But so that you can have total peace of mind, we’ve partnered with the AA to offer you Volkswagen Roadside Assistance for both new cars and Das WeltAuto used cars. It’s a breakdown service that’s tailored to your Volkswagen, and has the added reassurance that it’s supported by the AA, who get more people back on the road than anyone else*.
If your vehicle has already broken down or you need immediate assistance please call 0800 777 192.
Through our partnership with the AA, you have access to qualified Volkswagen Group dedicated Technicians, all in specially equipped vehicles. We're also supported by the AA, who’ve been helping Britain’s motorists for over a century, and whose aim is to get you back on the road as fast as possible.
By working in conjunction with the AA, your call will be covered anywhere in the UK and across Europe 24 hours a day, 365 days a year.
The Volkswagen Roadside Assistance team will be able to support you during any breakdown experience or accident.
If your Volkswagen is under one year old, you have Volkswagen Roadside Assistance provided free of charge. Touareg and Phaeton owners have three years’ complimentary cover.
You can extend your roadside cover from just £89**, which represents exceptional value for money for comprehensive UK and European cover. And when you consider that even new cars can run out of fuel or get a flat battery, it’s a small price to pay for the peace of mind it brings.
Visit our European Assistance page for helpful information about driving in Europe.
Download the Roadside Assistance Handbook (for all cars excluding Touareg).
Download the Touareg Roadside Assistance Handbook (for Touareg only).