Pay on demand

If you’re looking for freedom and flexibility with your servicing, we’ll always give you the option to pay for your services as and when you need them. And with our National Service Pricing1, you can be confident that everything costs the same, regardless of which Van Centre you visit.

Available on vehicles over 3 years old. For service pricing for vehicles 3 years old and under, please contact your local Van Centre.

The following table shows how much service options cost for each vehicle. For more information, contact Greenhous Volkswagen Bilston (T&C's apply)


ModelInterim Service (exc. VAT)Full Service (exc. VAT)
Caddy £130 £250
Transporter T5 & T6 £145 £295
Amarok £145 £275
Crafter £150 £280

What's included

​Full service

We'll make sure to check the:

  • Lights
  • Horn
  • Instruments
  • Washers and wipers and top-up fluid
  • Tyre condition and tread depths
  • Tyre pressures and correct them if needed
  • Airbags for visible damage
  • Sunroof
  • Tipper system and change the oil if necessary
  • Paint and bodywork for damage and corrosion
  • Expiry date on breakdown set
  • Engine and engine compartment for leaks
  • Condition of visible drive belts
  • Gearbox, final drive and rear axle for leaks and damage
  • Manual gearbox oil level
  • Final drive oil level
  • Brake system for leaks and damage
  • Thickness of the front and rear brake pads/linings
  • ABS sensor and cables
  • Underbody sealant and panels for damage
  • Supplementary rubber rings
  • Condition of the exhaust system
  • Steering joints and boot for wear and damage
  • Coolant levels and anti-freeze strength
  • Condition of the camshaft drive toothed belt
  • Power-assisted steering oil level
  • Brake fluid level and condition
  • ATF level (automatic)
  • Battery
  • Idle speed
  • Adjustment of headlights
  • Drive shaft

And we'll also:

  • Run a vehicle systems test and read fault memories
  • Grease the front door check-strap and hinges
  • Grease the trailer coupling
  • Change the engine oil and filter
  • Change the gearbox oil if necessary
  • Change rear axle oil if necessary
  • Renew the air filter
  • Renew the pollen filter
  • Renew the fuel filter
  • Perform engine basic settings
  • Perform a road test

Interim service

We'll make sure to check the:

  • ​Wipers, washers and fluid level
  • Horn
  • Lights
  • Condition of the front and rear lamps
  • Instruments
  • Battery 'magic eye'
  • Coolant level and anti-freeze strength
  • Condition of visible drive belts
  • Brake fluid level

  • Power-assisted steering wheel
  • Saturation indicator on the air filter (if fitted)
  • Tyre condition, wear patterns and tread depths
  • Tyre pressures and correct them if necessary
  • Brake system for leaks and damage
  • Thickness of the front and rear brake pads/linings
  • Steering and suspension for wear and leaks
  • Drive shafts
  • Condition of the exhaust system
  • Change the engine oil and filter
  • Reset the service interval delay

Main exclusions 

All non-standard service work:

  • Glass, including windscreen glass and head lamp lenses
  • Tyre replacement or puncture repair
  • Wheel alignment
  • Oil, air and fluid top-ups between services
  • Maintenance and repair of non-factory or non-standard fitted items/accessories
  • Broken aerials
  • Fuel
  • MOT (apart from the Buy 4 package)
  • Roadside Assistance
  • Camshaft belts/chains
  • Drive belts/chains
  • Body repairs
  • Any repairs or maintenance associated with the diesel particulate filter

Damage caused by:

  • Negligence, abuse or misuse and accidents
  • Food, drink and cigarettes
  • Any form of corrosion including pollution, water, chemicals
  • Salt and weather
  • Using the incorrect oil or fuel


Service and maintenance plan

  • Any repairs not deemed reasonable fair wear and tear
  • In-car entertainment (inc. audio, communications and navigation systems)
  • Internal and external trim and bodywork
  • Any maintenance or repairs to diesel particulate filters and any other form of catalytic reduction system
  • Warranty work
  • Tyre replacement or puncture repair
  • Oil and fluid top-ups between services

Service, maintenance and tyres plan

  • Misuse or vandalism
  • Wheel alignment as a result of damage or negligence
  • Accidental damage and irreparable punctures
  • Replacement of non-standard tyres and upgrades
  • Tyre sealant, repair equipment and tyres that have been repaired using sealant or additives

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*. Offers valid at participating Volkswagen Van Centres and Authorised Repairers until 31/12/2018 and may be withdrawn or varied at any time. Collection and delivery or courtesy vehicles are available on request and are subject to availability – charges may apply. Fully Fitted Parts: prices include parts and fitting and exclude VAT, which is chargeable at the current rate. Parts, Labour and Warranty applies from date of purchase, excludes wear and tear and does not apply to parts fitted under the terms of the vehicle warranty. Ask your local Van Centre or Authorised Repairer for details. All prices exclude VAT, which is chargeable at the current rate. Prices exclude additional parts identified as requiring replacement during the service.